Queenbank’s clients now enjoy
convenient and hassle-free banking 24/7
Mobile banking has improved the way clients experience Queenbank’s services. The Queenbank mobile app enables customers to enjoy convenient and hassle-free banking 24/7.
Savings and current account holders can transfer funds to Queenbank (intrabank) and other banks (interbank) on a real-time basis. A maximum of P50,000 per transaction is allowed while the maximum limit per day is P100,000.
One can view the foreign exchange rate in real-time and generate a personal QR code which is an easy, accurate and secure way of transferring funds. Clients can also link their accounts to financial platforms like GCash and Maya and enjoy the many perks offered by these e-Wallets partner merchants.
Soon, the Queenbank mobile app will be introducing more features that clients will also be able to pay their bills and settle their purchases from their favorite merchants.
To enjoy Queenbank’s mobile banking, account holders may go to their mother branch once and enroll their account in the online banking feature. Queenbank’s customer service associates are more than happy to explain the mobile app’s features and how to use them.
Queenbank assures its clients that their hard-earned money is safe while using the mobile app. It has passed vulnerability assessment and penetration testing by an independent party and gained the approval of the Bangko Sentral ng Pilipinas. The bank’s IT experts and customer representatives are also available 24/7 as part of the Bank’s redress mechanism for dealing with client complaints.
Digitalization has also improved Queenbank’s internal processes. For example, loan bookings and payments have become more convenient and accurate. Once the loan is released, everything else is automated: interest computation, notification when the loan is due or when it matures, and payment deduction.
These are some of the results of Queenbank’s core banking system project that started in 2018. Queenbank continues to innovate in order to meet its clients’ changing needs and secure their hard-earned money.
Queenbank continues to open new branches and renovate existing ones.
In its commitment to better serve the people and make a financial impact on more communities, Queenbank is expanding its reach throughout the country, particularly in far-flung areas that have minimal, if not outright lack of access to banks and ATMs.
In Western Visayas, it opened a branch in Antique in May 2021 and another one in Alimodian town of Iloilo on April 25, 2022. It also plans to open in Leon and San Miguel, both in Iloilo province, before the end of 2022.
Renovations are underway in its Dagupan, Davao and Cagayan de Oro branches.
Queenbank remains to be a financial institution that helps drive economic growth in places where it has branches. It continues to find innovative ways of helping the residents and businesses in the communities it serves.